Turn two-factor authentication on or off

Add a 6-digit authenticator code to sign-in, and turn it off again.

Adds multi-factor authentication to your Mediref account through an authenticator app such as 1Password or Google Authenticator. Every sign-in then asks for the app’s 6-digit code after your password or emailed code.

Your organisation may make this mandatory, in which case Mediref asks you to set it up the next time you sign in. Mediref issues no backup or recovery codes, so keep the app on a phone you’ll have with you.

Turn it on

  1. In Settings → Security, click the Two-factor authentication switch on.
  2. On the Enable two-factor authentication page, scan the QR code with your app’s scanner. There’s a QR code only — no key to type in.
  3. Type the 6-digit code your app shows into the boxes and click Enable 2FA.
Enable two-factor authentication page with the QR code Enable two-factor authentication page with the QR code
Enable two-factor authentication page with the QR code

Mediref signs you out: “Two-factor authentication enabled successfully! Please sign in again.” From then on you’re asked for a code at every sign-in, after the password or emailed code, and in Settings → Security before you set, change or turn off the password.

Turn it off

Click the same switch off, then type the current code from your app on the Disable two-factor authentication page and click Disable 2FA. Unlike turning it on, this doesn’t sign you out.

Mediref Help Centre · https://mediref.com.au/support/two-factor-authentication

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