Plans and billing

See your plan, change it, and manage your card and invoices.

Your plan, payment card, and invoices are all on one page.

  • Incoming correspondence is unlimited on every plan. What changes between plans is how much you can send.
  • The plans are Free, Standard, Plus, and Enterprise. The pricing page lists what each costs.
  • Stripe, our payment provider, handles anything involving card details. Their page takes over while you’re on it, then you come back to Settings → Billing. Never put a full card number in a support message.

Steps

  1. Click your practice name at the bottom of the sidebar, then click Settings.
  2. Click Billing.
  3. To change plan, click Upgrade plan if you’re on Free or Adjust plan on any other plan, then choose a plan on the pricing page. Enterprise goes to an enquiry page instead of payment.
Billing page showing the plan features and the Payment card Billing page showing the plan features and the Payment card
Billing page showing the plan features and the Payment card

Under Payment, Add puts the first card on and Update replaces the one that’s there. Under Invoices, View opens a receipt to download or print.

During setup, Select plan is step 4 of the 5 steps, and Book demo talks it through with us first instead. As your free sending trial ends, the emails Mediref sends contain a link that extends it in one click, opening a Trial Extended page with your new date.

Mediref Help Centre · https://mediref.com.au/support/choose-or-change-your-plan

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