Enter the extra password

For secure link recipients — what the extra password is and what to do if it's rejected.

Gets you past the password screen on a secure Mediref link. The practice added this check to protect the patient’s information.

The box is headed Password required and tells you which kind of password it wants:

  • Patient date of birth — you pick the date from a calendar instead of typing it. If you’re the patient, use your own.
  • Provided by the sending practice — a password the practice chose. If they left a clue, a line starting Hint: appears underneath.

Then click Submit.

Password required screen asking for the patient's date of birth Password required screen asking for the patient's date of birth
Password required screen asking for the patient's date of birth

Mediref Help Centre · https://mediref.com.au/support/enter-the-extra-password

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