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Help Centre Patients & external recipients

Patients & external recipients

Help for anyone who received a secure Mediref link by email.

  • Open a secure Mediref link For patients and practices without Mediref — open the link in your email and save the files.
  • Enter the extra password For secure link recipients — what the extra password is and what to do if it's rejected.
  • Reply from a secure link For patients and practices without Mediref — send a message or files back to the practice that wrote to you.
  • Update your practice details from a secure link For practices without Mediref — correct your directory entry so future correspondence reaches you.

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